Terms of service

GENERAL INFORMATION
Welcome to KUATRO! The terms "we", "us", and "our" refer to KUATRO. KUATRO operates this store and website, including all related information, content, features, tools, products, and services to offer you, the customer, a curated shopping experience (the "Services"). KUATRO is powered by Shopify, which enables us to provide you with the Services.
The following terms and conditions, together with any policies referenced in this document (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty, disclaimer, and limitation of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependants to use the Services on the devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of
the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current, and complete, and that you have all the necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have done everything possible to ensure that our products and services are displayed accurately in our online store. However, please note that the colours or appearance of the product may differ from how they appear on your screen due to the type of device you use to access the store and its settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be the same as shown or presented in our online stores.
All product descriptions may be changed at any time without prior notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time, and we may limit the quantities of any product we offer to any person, geographic region, or jurisdiction, on an individual basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. KUATRO reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until KUATRO confirms its acceptance. We must receive and process your payment before accepting your order. You should review your orders carefully before completing the purchase, as KUATRO may not be able to process a cancellation request after an order has been accepted. If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting you via the email address, billing address, or phone number you provided at the time the order was placed.
You may return or exchange your purchase only in accordance with our refund policy [ENLACE].
You represent and warrant that your purchase is for your personal or household use and not for resale or commercial export.

SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation sent to you by email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs duties, or import charges.
Prices published in our online stores may differ from the prices offered in the physical store or in the online store or other stores operated by third parties. We may, from time to time, offer promotions on the Services that may affect pricing strategies and that are governed by terms and conditions that differ from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transaction and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorised to use such credit card for the purchase, (iii) the charges you incur will be honoured by your credit card company, and (iv) you will pay the charges you incur at the published prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for any delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We will not be liable for delays caused by the carrier, customs clearance procedures, or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, marks, text, samples, images, graphics, product reviews, videos and audio, and the design, selection, and arrangement thereof, are the property of KUATRO, its affiliate, or licensor and are protected by U.S. and foreign patents, copyrights, and other intellectual property laws.
These Terms allow you to use the Services solely for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any licence or other rights under any patent, trademark, copyright, or other intellectual property of KUATRO, Shopify, or any third party. Unauthorised use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by KUATRO.
The names, logos, product and service names, designs, and slogans of KUATRO are trademarks of KUATRO or its affiliate or licensor. You must not use any such trademark without KUATRO's prior written permission. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use you make of the optional tools offered through the site is entirely at your own risk, as well as at your sole discretion, and you must ensure that you are familiar with and approve of the terms under which the tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the launch of new tools and resources). These new features will also be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any functionality embedded by third parties). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or website that you choose to access. If you decide to leave the Services to access these third-party materials or sites, you do so at your own risk.
We will not be liable for any damage or loss related to your access to any third-party website, or your purchase or use of any product, service, resource, or content on any third-party website. Please carefully review the third party's policies and practices and make sure you understand them before carrying out any transaction. Complaints, claims, concerns, or questions about third-party products and services must be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE FOR THE MERCHANT: this section precisely characterizes Shopify's relationship with your store and must not be deleted or modified.]
KUATRO operates using Shopify technology, which allows us to offer you the Services. However, any sale or purchase you make in our store is carried out directly with KUATRO. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and KUATRO, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchase and transaction with KUATRO.

SECTION 10 - Privacy Policy
All personal information that we collect through the Services is subject to our Privacy Policy, which can be viewed here [ENLACE], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read this Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve our Services. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in a country other than where you reside, in order to provide you with the services. Please review our Privacy Policy [ENLACE] for more information about how we, Shopify, and our partners use your personal information.

SECTION 11 - COMMENTS
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively called "feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such feedback in any media for any purpose, including commercial use. For example, we may use our rights under this licence to operate, provide, evaluate, improve, optimise, and promote the Services and to fulfil our obligations and exercise our rights in accordance with the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all reviews; (ii) you have disclosed any compensation or incentive received in connection with submitting your review; and (iii) your review complies with these Terms. We do not and will not have any obligation (1) to maintain the confidentiality of your review; (2) to pay compensation for your review; or (3) to respond to your review.
We may, but have no obligation to, monitor, edit, or remove comments that we determine, in our sole discretion, are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that violate any party’s intellectual property or these Terms of Service.
You agree that your comment will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. Furthermore, you agree that your comment will not contain defamatory or otherwise unlawful, abusive, or obscene remarks, nor will it contain any computer virus or other malware that may in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comment. You are solely responsible for any comment you make and for its accuracy. We assume no responsibility for any comment posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing strategies, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have placed your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services solely for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulation, rule, law, or local ordinance; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) engage in any other conduct that restricts or inhibits any person's use or enjoyment of the Services, or which, as determined by us, may harm KUATRO, Shopify, or users of the Services, or expose them to any kind of liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that is or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraping, data collection and extraction tools, devices or automated processes, artificial intelligence tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, circumvent, or bypass security or authorization features, robot exclusion headers, or other measures that we employ to restrict access to the Services. We reserve the right to suspend, deactivate, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Service. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of, or at the instruction of, any person or entity and that may operate on behalf of, or using the device of, that person, without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in strict compliance with the requirements of section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by applying technical measures, any Agent's access to, use of, and interaction with the Services and how it does so.
14.4 Agents must: (i) in every HTTP/HTTPS request, identify that the request comes from an Agent and disclose the Agent's name by including the following in the request's user-agent field string: "Agent/[agent name]"; (ii) not conceal or create confusion about whether any access, use, or interaction comes from an Agent, such as by (a) imitating human behaviour and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) respond truthfully to any question or instruction seeking to determine whether interactions come from a human or a computer; (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply after any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
La información presentada en o a través de los Servicios se proporciona únicamente con fines informativos generales. No garantizamos la exactitud, integridad o utilidad de esta información. Cualquier confianza que usted deposite en dicha información será estrictamente bajo su propio riesgo. Renunciamos a toda responsabilidad derivada de cualquier confianza depositada en dichos materiales por usted o cualquier otro visitante de los Servicios, o por cualquier persona que pueda estar informada de cualquiera de sus Contenidos.
UNLESS THE [ENTREPRENEUR] EXPRESSLY STATES OTHERWISE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [EMPRENDEDOR], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATE, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless KUATRO, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including attorneys' fees, payable to any third party due to or arising from (1) your breach of these Terms of Service or the documents incorporated by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, except that failure to give prompt notice will not relieve you of your obligations unless you suffer material prejudice. We may control the defence and settlement of such claim at your expense, including the selection of counsel, but we will not settle any claim involving non-monetary obligations on your part without your consent (which will not be unreasonably withheld). You will cooperate in the defence of indemnification claims, including by providing relevant documents.

SECTION 19 - DISCREPANCY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the party that drafted them.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you with Services shall be governed by and construed in accordance with the federal and state or territorial courts of the jurisdiction where KUATRO is headquartered. You and KUATRO consent to the jurisdiction and personal competence of such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included solely for your convenience and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO THE TERMS OF SERVICE
You can review the most up-to-date version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting the updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any changes to these Terms of Service are posted constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to kuatroth@gmail.com.
Our contact information is provided below:
[INSERT BUSINESS NAME]
kuatroth@gmail.com
[INSERT BUSINESS ADDRESS]
[INSERTAR NÚMERO DE TELÉFONO COMERCIAL]
[INSERT COMMERCIAL REGISTRATION NUMBER]
[INSERTAR NÚMERO DE IVA]
Last updated: June 3, 2025
Welcome to KUATRO Tradition. Today. By accessing and using our website and services (hereinafter, the "Services"), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of the terms
By using KUATRO Tradición. Hoy Services, you agree to these Terms of Service, our Privacy Policy, and any other applicable policies. If you do not agree with any of these terms, please do not use our Services.
2. Use of the Services
  • The products offered at KUATRO Tradición. Today are made with Italian and Spanish leather, some of them handcrafted in Italy.
  • You agree to use our Services in accordance with the law and these terms.
  • Using the Services for illegal, fraudulent, or unauthorized purposes is not permitted.
3. User account
  • To make purchases, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your login information.
  • KUATRO Tradición. Hoy shall not be liable for unauthorized access to your account.
4. Orders and prices
  • All prices are listed in euros and may include applicable taxes.
  • KUATRO Tradition. Hoy reserves the right to modify prices and descriptions without prior notice.
  • We strive to keep the information up to date, but errors may occur.
5. Shipping and deliveries
  • Shipping times are estimates and may vary.
  • KUATRO Tradition. At this time, it is not responsible for delays caused by third parties or circumstances beyond our control.
6. Return Policy
  • For full details, please see our Returns and Refunds Policy.
  • Some handcrafted products are non-returnable due to their unique and personalized nature.
7. Intellectual property
  • All website content, including text, images, logos, and designs, is the property of KUATRO Tradición. Today or its licensors.
  • Total or partial reproduction without express authorisation is prohibited.
8. Limitation of liability
  • KUATRO Tradition. Today shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services.
  • Maximum liability shall be limited to the amount paid for the product or service.
9. Changes to the terms
  • We reserve the right to modify these terms at any time.
  • Changes will be published on our website with the update date.
10. Governing law and jurisdiction
  • These terms are governed by the applicable Spanish and European legislation.
  • Any dispute shall be submitted to the competent courts of Salamanca, Spain.
11. Contact
If you have questions or need assistance, you can contact us: